Frequently asked
questions

Everything guests usually ask before booking. If yours is not here, message us — we answer quickly.

Booking and payment

Message us on WhatsApp at +44 7415 692806 or send an enquiry through this site. We confirm availability, agree the details with you, and take a deposit to secure your slot with our local providers.

Deposits are required to secure bookings with our local Sharm El Sheikh service providers for activities such as quad biking and water sports. It reserves the vehicles, guides and slots for your group specifically.

We accept major credit cards and PayPal. Charges are processed in GBP.

Always. Pricing depends on the experience, group size and any add-ons such as dinner or breakfast, so we confirm it in writing before anything is taken.

On the day

Yes — private pick-up and drop-off from any hotel in Sharm El Sheikh is included in every experience, at no extra cost.

No. We specialise exclusively in private tours. No mixed groups, no waiting around, no rushed schedules.

Our on-the-ground service provider speaks English, Arabic, Russian and Italian.

Comfortable clothes and closed shoes, sunglasses, sun cream and water. For desert activities a scarf helps with dust, and a light layer is worth having after sunset. For water activities, bring swimwear and a towel.

Most are, with the right arrangements. Tell us your children’s ages when you enquire and we will confirm what works and what safety equipment is needed.

Changes and cancellations

Cancellations must be made at least 48 hours prior to the scheduled activity time. Cancellations meeting this requirement receive a full refund. Cancellations within 48 hours, and no-shows, are non-refundable, though partial refunds may be arranged in some cases.

Changes depend on availability. Requests made 48 hours or more ahead are typically accommodated without extra charges.

If we or our partners cancel because of weather conditions, safety concerns or unforeseen circumstances, you will be offered an alternative date or activity, or a full refund.

Contact us as soon as possible by email at sharmdesertdreams@gmail.com or on WhatsApp at +44 7415 692806.

About us

Sharm Desert Dreams operates a UK-registered booking service for tourist activities in Sharm El Sheikh, Egypt. Our booking team is UK-based; our operations team is in Sharm El Sheikh.

We understand that being a new company means earning trust. That is why we take every booking seriously, listen carefully to feedback, and continuously improve. Our local partner brings years of hands-on expertise in tourism, and our Google rating currently sits at 5.0.

Sharm El Sheikh, South Sinai, Egypt — across the surrounding Sinai desert and out onto the Red Sea.

Start planning

Still not sure?

Ask us directly on WhatsApp. No obligation, no sales pressure.